IF I AM NOT SATISFIED WITH WHAT YOU PRESENT TO ME DURING THE INITIAL STAGE CAN I DEMAND A REFUND?

This will not be possible, but if at the end of the design process, you can be given extra revisions to modify the concepts. We do not guarantee satisfaction if the process has not been completed. It is a process and we ask for your patience as this process usually only happens once in every business and we try to make it as simple as possible.
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